Privacy Policy

Introduction

At Boulay Design, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it.

This policy applies to all visitors and customers who interact with Boulay Design through our website, contact forms, and communications.

Information We Collect

We collect information only when you voluntarily provide it to us through our website's contact forms or other direct communications. This includes:

• Name — Your full name
• Email address — For communication and follow-up
• Phone number — To contact you about your project
• Business name — The name of your business or organization
• Project details — Any information you provide about your website needs

We do not use cookies for tracking, analytics, or advertising purposes.

How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your inquiry and provide information about our services
• To prepare custom website mockups and proposals
• To communicate with you about your project
• To send you invoices and project updates
• To improve our services based on customer feedback

We will never use your information for marketing purposes without your explicit consent, and we do not sell or share your personal data with third parties.

Third-Party Services

We use a limited number of trusted services to support our business. These providers are bound by confidentiality agreements and only use your information as necessary to provide services to us:

• Netlify — Hosting and form processing. Your form submissions are processed through Netlify's secure infrastructure.
• Twilio — SMS notifications sent exclusively to Boulay Design's business phone. We use Twilio to notify Chase Boulay of incoming inquiries. Twilio does not use your information for any other purpose.

We do not use Google Analytics, Facebook Pixel, or any tracking pixels. We maintain basic server logs for security and performance monitoring purposes only.

Data Security

We take the security of your personal information seriously. All data transmitted through our contact forms is encrypted in transit using HTTPS. Your information is stored securely and is only accessible to Boulay Design personnel who need it to serve you.

We retain your information only as long as necessary to fulfill the purposes for which it was collected, typically for the duration of our business relationship plus a reasonable period for record-keeping.

Cookies

We do not use cookies for tracking, analytics, or advertising. Our website functions without collecting cookie data. If you choose to provide information through a contact form, that data is stored securely but is not tracked via cookies.

Your Rights

You have the following rights regarding your personal information:

• Access — You can request a copy of the information we hold about you
• Correction — You can request that we correct inaccurate information
• Deletion — You can request that we delete your information (subject to legal retention requirements)
• Opt-out — You can request to be removed from our communications

To exercise any of these rights, please contact us using the information provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last updated" date above.

Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, your personal information, or our privacy practices, please contact us: